Water DamageJune 10, 2024 · 6 min read

What to Do in the First 24 Hours After Water Damage

Every hour counts after flooding or a burst pipe. This step-by-step guide could save you thousands in restoration costs.

Step 1: Ensure Safety First

Turn off electricity to affected areas if safe to do so. Do not enter standing water if electrical outlets or appliances are submerged. If you smell gas, evacuate immediately.

## Step 2: Stop the Water Source

If the water is from a burst pipe or appliance, turn off the main water valve. If it is from weather or flooding, there may not be an immediate way to stop it — focus on evacuation and calling professionals.

## Step 3: Document Everything

Take photos and videos of all damage before touching anything. This documentation is essential for insurance claims. Create a detailed inventory of damaged items.

## Step 4: Begin Water Removal

If the water is minimal and the area is safe, you can begin removing water with buckets, mops, or a wet/dry vacuum. For significant flooding, wait for professional extraction equipment.

## Step 5: Contact Your Insurance

Notify your homeowner's insurance company as soon as possible. Most policies cover sudden and accidental water damage. Ask about approved restoration companies.

## Step 6: Call a Restoration Professional

Within the first 24 hours, mold can begin growing. Professional water extraction and industrial drying equipment are essential to prevent secondary damage.




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